Print Marketplace (PMP) Accessibility statement

This accessibility statement applies to the sign in pages of the Print Marketplace digital service which can be found at the following URL:

This website is run by Crown Commercial Service (CCS). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • the email field on the homepage lacks an autocomplete attribute, so its purpose cannot be determined programmatically
  • non-decorative content is used in the CCS sign-in pages, which may make it in accessible to users navigating the site with screen readers.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in five working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Crown Commercial Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

Autocomplete is not enabled for user sign in fields

A user must manually input their first name, last name and email address when registering to use the service for the first time. This is in place to ensure no erroneous or malicious registration can take place.

Content that’s not within the scope of the accessibility regulations

Core Print Marketplace product

Several aspects of the print marketplace user journey do not meet the WCAG 2.1 AA success criteria. The accessibility statement on the core Print Marketplace product details these.

Preparation of this accessibility statement

This statement was prepared on 25th November 2020. It will be reviewed and updated as required.

How we tested this website

This website was last tested on Friday 20 November 2020. The test was carried out by Zoonou Ltd.

The complete Print Marketplace journey was tested, this included every page a buyer would progress through in-order to complete the sign up activity.